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Our Terms and Conditions

We have created a Price Promise for the convenience and peace of mind of our customers.

We are able to build, change, create and adjust any of our cabins and houses to create the perfect space for our clients.

Once a deposit is paid, the stock is secured - the planning and execution process begins. For standard cabins in stock a non-refundable deposit of 30% is required. For custom/altered or special order cabins a non-refundable deposit of 50% is required.

We are unable to provide refunds on deposits due to the processes involved once the order is processed.

Privacy Statement

We provide this statement to demonstrate our firm commitment to protecting your privacy.

Any information we collect on this site will be used to service your requests and to improve our website. We want you to feel comfortable about visiting our website and giving us your personal information. We will not rent or sell your name or personal information to any third party without your permission. We may share statistical or demographic information with our marketing partners, advertisers, or other third parties. This information is in the form of statistics or purchase demographics and is never connected to an individual person.
Our goal is to provide you with a safe and secure experience.

By using our website, you consent to the collection and use of this information by Log Houses Pty Ltd. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Information Collection and Use
Log Houses Pty Ltd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in way different from what is disclosed in this statement. Log Houses Pty Ltd collects information from our users at several different points on our website.

A cookie is a piece of data stored on the user’s machine containing information about the user. By having our site set a cookie the user would not have to enter their personal information more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. Cookies also enable us to track and target the interests of our users to enhance their experience on our site.

When you place an enquiry regarding cabins on our website (at, the company collects your contact information such as name, address and telephone number. This information is used specifically to follow up your enquiry and may be passed onto one of our consultants for processing.

Log Houses PTY LTD website contains links to other sites. Please be aware that Log Houses PTY LTD are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the websites listed in the first paragraph of this policy document.

From time-to-time, our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user, therefore, has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site, and for gaining better understanding customer demographics.

This website takes stringent precautions to protect our users’ information. When users submit sensitive information via this website, your information is protected both online and offline. We have stringent protection policies for protecting user information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, employees are kept up-to-date on our security and privacy practices. Any time new policies are added our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.